Personal Data Protection

Privacy Policy Hoki74

Hoki74 takes the protection of your personal data seriously. This document clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026
Our Commitment
256-bit SSL Encryption
PDPA 2010 Compliance
No data sales
User rights respected
Regular security audits

01 Introduction and Scope of This Policy

This Privacy Policy describes the privacy practices of the hoki74 platform, operating under the domain hoki74.app. We understand that your trust is invaluable, and protecting your personal information is a responsibility we take with the utmost seriousness.

This policy applies to all users who access the hoki74.app website, use the hoki74 mobile app, register an account, or interact with any of the services we offer. By using the hoki74 platform, you consent to the collection and use of information as outlined in this Privacy Policy.

Hoki74 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and takes reasonable steps to ensure your personal data is handled in a responsible, transparent, and secure manner.

Our core principles: hoki74 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs to you.

02 Personal Data We Collect

Hoki74 collects users' personal data through several different methods, depending on your interaction with our platform. Here is the information we collect:

Data You Provide Directly

  • Registration information: Full name, email address, mobile phone number, date of birth, and password
  • Identity verification (KYC): Copy of identity card or passport, proof of residential address, and verification selfie
  • Financial information: Bank account number, bank name, and registered digital wallet details for deposit and withdrawal purposes
  • Support communications: Any information you share when contacting our support team via Live Chat or email

Automatically Collected Data

  • Device data: Device type, operating system, web browser version, and unique device identifier
  • Network data: IP address, approximate location based on IP, internet service provider (ISP) name
  • Platform activity data: Login history, games played, total betting amount, transaction history, and session duration
  • Cookie and tracking data: Session cookies, preference cookies, and platform usage analytics data

Hoki74 only collects data that is strictly necessary to provide a safe and quality service. We do not collect sensitive data such as health information or religious beliefs unless you choose to share it yourself.

Data Type Example Primary Purpose
Identity Information Name, date of birth, IC number KYC & account verification
Contact Information Email, phone number Communication & security
Financial Data Bank account, e-wallet Payment processing
Technical Data IP address, device type Security & analytics
Usage Data Game history, betting Platform improvements

03 How We Use Your Data

All data collected by hoki74 is used for legitimate, clearly stated purposes. We do not use your data for anything beyond what is outlined below:

Service Provision

  • Create and manage your user account on the hoki74 platform
  • Process deposits and withdrawals securely and accurately
  • Provide effective and responsive customer support
  • Send important notifications related to your account

Security and Compliance

  • Verify user identity through the KYC process to prevent fraud
  • Detect and investigate suspicious activity or terms violations
  • Comply with applicable legal and regulatory requirements
  • Prevent money laundering and illegal financial activities

Platform Improvements

  • Analyse usage patterns to enhance the user experience
  • Develop improved new features and services
  • Resolve technical issues and improve platform performance

Marketing Communications

With your consent, hoki74 will send you information about promotions, bonus offers, and platform updates. You may withdraw this consent at any time through the notification settings in your account or by contacting our support team.

04 Data Sharing and Disclosure

Hoki74 does not sell or rent your personal data to third parties. However, in certain limited situations, we may share your data with the following parties:

Trusted Service Providers

Hoki74 works with carefully selected third-party service providers to help operate our platform, including payment gateway providers, identity verification services, and customer support platforms. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

Hoki74 will disclose your personal data to authorities or regulatory bodies when required by law, court order, or valid legal process. We will inform you of such disclosure where permitted by law.

Hoki74 will not share your personal data with advertisers, data brokers, or any third party for marketing purposes without your explicit consent.

05 Data Security and Protection Measures

Hoki74 continuously invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, disclosure, or modification.

Technical Measures

  • 256-bit SSL Encryption: All data transmitted between your device and hoki74's servers is encrypted using the latest TLS protocol
  • Most secure storage: Sensitive data such as passwords and financial information is stored in encrypted form using industry-recognised algorithms
  • 24/7 Monitoring: Our security systems are continuously monitored to detect any threats or unusual activity
  • Two-Factor Authentication (2FA): Users are encouraged and supported to activate 2FA for an additional layer of protection on their account

Organisational Measures

  • Access to user data is restricted solely to staff who require it to perform their duties
  • All hoki74 staff undergo regular data protection training
  • Internal and external security audits are conducted on a regular basis
  • Clear and tested data breach incident response procedures

In the event of any security incident involving your personal data, hoki74 will notify you within the timeframe required by applicable law and take immediate remedial action.

06 Use of Cookies and Tracking Technologies

Hoki74 uses cookies and similar tracking technologies to enhance your experience on our platform, secure your login session, and understand usage patterns for improvement purposes.

Types of Cookies We Use

Cookie Type Purpose Duration Status
Essential Cookies Login verification, session security Until logout Mandatory
Preference Cookies Save language & display settings 1 year Mandatory
Analytics Cookies Platform usage statistics 90 days Options
Marketing Cookies Related promotional content 30 days Options

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the hoki74 platform, including the ability to log in and carry out transactions securely.

07 User Rights Relating to Personal Data

As a hoki74 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by us:

Right of Access

You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request a correction within a reasonable timeframe.

Right to Erasure

In certain situations, you may request the deletion of your personal data, subject to legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing any reason.

Right to Portability

You have the right to receive a copy of your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we limit how we process your data while an issue is being resolved.

To submit any request related to the above rights, please contact our data protection team by email at [email protected]. We will process your request within 30 business days.

08 Data Retention Period

Hoki74 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.

Retention Guidelines

  • Active account data: Retained for as long as your account is active and for an additional period after account closure as required by law
  • Transaction records: Retained for a minimum of 7 years in line with Malaysia's financial legal requirements
  • KYC documents: Retained for a minimum of 5 years after account closure or the end of the business relationship
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes
  • Technical log data: Retained for 90 days for security and troubleshooting purposes

When your data is no longer needed and there is no legal requirement to retain it, hoki74 will securely delete or anonymise that data.

09 Third-Party Links and Services

The hoki74 platform may contain links to third-party services such as payment providers or identity verification services. Please note that this Privacy Policy applies only to the hoki74 platform and does not cover the privacy practices of any third party.

When you interact with payment providers such as FPX, DuitNow, Touch 'n Go, or Boost, your transaction information will be subject to the respective provider's privacy policy. hoki74 encourages you to read the privacy policies of all third-party services you use alongside our platform.

Hoki74 only works with recognised third-party service providers that maintain high data security standards. However, we are not responsible for the privacy practices of those third parties.

10 Privacy Policy Amendment

Hoki74 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. Each amendment will include the latest update date at the top of this page.

For significant changes, hoki74 will notify users via in-platform notifications or email to the registered address. We encourage you to review this page periodically to stay informed about how we protect your data.

Continued use of the hoki74 platform following any amendments to this Privacy Policy will be considered acceptance of the changes made.

11 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how hoki74 handles your personal data, please do not hesitate to contact us.

Live Chat
Available 24 hours, 7 days a week via the chat icon on the platform
Email
[email protected]
Answered within 24 hours
Official Complaint
Submit via the Support section in your account
Why Your Data Safe With Us

Hoki74 applies the highest industry security standards to safeguard every user's privacy

End-to-End Encryption

Every piece of data moving between your device and hoki74's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Secure KYC Verification

Your identity verification documents are handled through an encrypted KYC system accessible only to authorised personnel. Your information is never exposed to external parties.

Secure Server Infrastructure

User data is stored in data centres equipped with multi-layered physical and digital protection. Automatic backups ensure your data is never lost under any circumstances.

Malaysia PDPA Compliance

All hoki74 data handling practices comply with Malaysia's Personal Data Protection Act 2010. Your rights as a user are fully respected and protected.

Regular Security Audits

Hoki74 conducts regular internal and external security audits to identify and address any vulnerabilities before they can affect user data.

Full Control in Your Hands

You have full control over your personal data — from accessing and correcting it to requesting its deletion. Our team is ready to process any request promptly.

Your Data is Safe. Join hoki74 Today.

Enjoy a digital entertainment platform that is not only fun, but also puts your safety and privacy first at all times.

SSL-Protected Data PDPA Compliance No Data Sales 24/7 Support

⚠ For users aged 18 and above only. Please play responsibly.

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